Insurance

Insurance Information at Palo Verde Cancer Specialists

Palo Verde Cancer Specialists is here for you every step of the way with compassionate cancer care. Our staff will make sure that you have the coverage you need, so you can concentrate on getting well.

As a new patient you will first meet with our Patient Account Representatives and complete a patient information form to verify your insurance information. Please bring your insurance identification card(s) with you, and we will keep a photocopy in your billing file. If you are covered by more than one insurance company, please let us know your primary carrier to help to avoid any delays in receiving benefits. If there is any change in your health coverage, please contact our office to update your records.

We participate with most major insurance companies and will submit claims to your carrier on your behalf. We accept Medicaid and Medicare—however, you will be responsible for any Medicare deductible and your 20% co-payment for Medicare’s allowed charges for physician care, chemotherapy drugs, and laboratory tests. If you belong to an HMO or PPO plan, please verify that our physicians are in network before your treatment begins. Also, please inform our office if pre-certification is necessary with your plan.

Some insurance companies require you to use a specific laboratory, obtain referrals, or receive pre-authorization for office visits, hospital admissions, and treatment. It is your responsibility to obtain the initial referral and bring this with you on the first day of your first visit. If you need assistance with your insurance requirements, our staff will make every effort to help you.

Co-payments are payable at the time of your visit. We accept Visa, MasterCard, and Discover, and will be happy to assist you in developing a payment plan. Please call our Patient Accounts Representative if you have questions or need assistance in coordinating and filing claims with your insurance company. Please be assured that your confidentiality will be respected at all times.

Contact Our Oncology Clinic with Any Questions

If you have any questions about your insurance coverage, treatment and services, or would like to schedule an appointment, please contact us at any of our oncology clinic locations in Phoenix (623-478-1451), Gilbert (480-941-1211), Glendale (602-978-6255), Glendale West Valley (602-375-6230), or our Scottsdale cancer center (480-941-1211). You can also submit an appointment request via our easy online form. Palo Verde Cancer Specialists want to make your cancer battle easier, and we are here for you every step of the way!

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